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Documentation

FAQ

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Comment utiliser la fonction Ping du téléphone?

Introduction

Présentation

Cette fonction permet de tester la communication du téléphone avec un équipement ou une cible définie : serveur PBX, serveur horaire ou hôte internet.

Modèles compatibles

Produits pris en charge : tous les modèles de téléphones.
Firmware pris en charge : toutes les versions de micrologiciel associées.

Prérequis

① Un téléphone connecté à un commutateur avec attribution automatique d’adresse IP.
② Un ordinateur de configuration sur le même réseau, en connexion fonctionnelle avec le téléphone.

Schéma de connexion téléphone et PC

Schéma de connexion téléphone et ordinateur

1. Accédez à la fonction Ping sur le téléphone.

Allez dans Menu --- Applications --- Ping.

Menu paramètres du téléphone
Menu applications du téléphone
Lancer la fonction Ping

2. Saisissez l’adresse IP ou le nom de domaine à tester.

Exemple : vérifier la connectivité avec le serveur Baidu www.baidu.com.

Saisir une adresse dans l’outil Ping
Résultat de perte de paquets

0% de perte de paquets : aucun paquet perdu, la communication est établie.

100% de perte de paquets : échec total de la communication avec le serveur cible.

catalogue
Service à la clientèle Téléphone
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